milyhya Jurisdiction Notice

We do not offer our services in jurisdictions where online wagering is prohibited by local law. milyhya operates only in territories where gaming and sportsbook access are lawful. Users are responsible for verifying that access to and use of our platform comply with the laws of their own jurisdiction. If you are uncertain whether your location permits online gaming, consult your local regulatory authority before accessing milyhya.

Our services include sportsbook markets (Liga 1, Piala AFF, Champions League), live-dealer tables (blackjack, roulette, baccarat), slots (Aviator, Sweet Bonanza, Gates of Olympus), and esports coverage. We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian banks. All transactions are subject to verification and compliance checks. We reserve the right to deny service or close accounts if we detect access from a restricted jurisdiction.

This page sets out the jurisdiction restrictions, data-handling practices, and contact details for legal inquiries regarding milyhya.

Service Availability and Jurisdiction Restrictions

milyhya's platform is restricted to jurisdictions where local law permits online gaming and wagering. We monitor user locations using IP address detection and account registration data. If we identify access from a prohibited jurisdiction, we may suspend your account immediately without notice and forfeit any outstanding balance.

We recognise that online gaming regulations vary widely across regions, countries, and local authorities. Some jurisdictions prohibit all forms of online gambling; others permit only state-licensed operators or specific game types. milyhya does not determine legality for your location—that is your responsibility. Before creating an account, verify with your local government or regulatory body whether online sportsbooks, live-dealer games, and slots are lawful where you reside.

Geographic regions we explicitly do not serve include (but are not limited to) those where all online gaming is prohibited by law. Users attempting to access milyhya from these regions will be denied login access and any funds in their accounts will be subject to forfeiture or return procedures as determined by our compliance team.

Account Eligibility and Verification

When you create an account on milyhya, you represent that you are of legal age in your jurisdiction and that you have the legal right to engage in online gaming as permitted by local law. We require KYC (Know Your Customer) verification before any withdrawal is processed. During KYC, you provide a valid Indonesian ID (KTP, passport, or driver's license) and confirm your residential address. This verification serves two purposes: confirming your identity and determining your geographic location.

If our KYC process reveals that you are located in or are a resident of a jurisdiction where we do not operate, your account will be suspended and any deposits will be held pending a resolution process (typically 30 days). You may request a refund of your deposit through our support team, though refunds are subject to verification and may incur processing fees.

We operate milyhya with zero tolerance for jurisdiction circumvention. Your compliance with local law is your responsibility, not ours.

Data Handling, Privacy, and Legal Compliance

Our milyhya platform collects personal data (name, ID number, phone, email, home address, transaction history) for account creation, KYC verification, payment processing, and regulatory compliance. We encrypt all data at rest and in transit. We do not share your personal information with third parties without explicit consent, except as required by law or court order.

Your transaction history—deposits, wagers, withdrawals—is retained for anti-money-laundering (AML) compliance, dispute resolution, and tax reporting. Data is retained for a minimum of seven years as required by Indonesian regulations. After this period, data is securely deleted unless legal proceedings require extended retention.

We work with payment providers (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) to process your transactions. These providers have their own privacy policies and data-handling standards. milyhya is not responsible for their practices, though we verify they meet industry security standards.

• Contact for legal inquiries: If you have questions about jurisdiction restrictions, data handling, or legal compliance on milyhya, contact our legal team via email or the contact form on our FAQ page.
• Regulatory compliance: We comply with Indonesian Financial Services Authority (OJK) guidelines on anti-money-laundering and know-your-customer procedures. We also observe international standards for Game Rules and financial transparency.
• Data subject rights: You have the right to access, correct, or delete your personal data held by milyhya. Submit requests via Account → Settings → Data Access, or contact our support team.
• Dispute escalation: If you believe milyhya has violated your jurisdiction's law, or if you have a complaint about our compliance practices, contact our compliance officer via supportWe investigate all complaints within 10 business days.

Changes to Jurisdiction and Service Availability

We reserve the right to modify, expand, or restrict our service availability at any time. If regulatory changes occur in your jurisdiction, we may suspend service immediately. Similarly, if we expand into new jurisdictions, we will announce changes via push notification and email to all existing users.

During major sporting events (Liga 1 season, Piala IndonesiaPiala AFF, or Champions League tournaments), or holidays like Idul Fitri, Idul Adha, or Imlek, we maintain continuous service. However, compliance checks and KYC processing may experience slight delays due to volume. Account suspensions for jurisdiction violations remain immediate and are not delayed by holidays or events.

milyhya does not operate in Jakarta, Surabaya, Bandung, Medanor any other city where local ordinances prohibit online gaming. Even if you are a resident of these cities but live in a jurisdiction where online gaming is permitted, you may use milyhya provided you are not subject to local restrictions. Verification of local status is your responsibility.

Disclaimer and Limitation of Liability

milyhya provides its platform on an "as-is" basis. We are not liable for any losses, damages, or legal consequences arising from your use of our platform in violation of local law. We are not liable for financial losses from wagering itself—all outcomes (sportsbook results, live-dealer game results, slot spins) carry inherent risk.

We assume no liability for third-party payment processor failures, network outages, or device issues that prevent you from accessing your account. We are not liable for account suspension due to jurisdiction violations, nor do we guarantee recovery of suspended balances.